Ombudsmen

Montana’s State and Regional Ombudsmen serve as advocates for the residents of both long term care and assisted living facilities. There are over 30 certified Ombudsmen in the state of Montana.

Ombudsmen duties include:

  • Informing the public about nursing homes, assisted living facilities, and long term care issues and concerns
  • Helping you learn about resident rights and good care practices
  • Advocating for improvements in your quality of life and care
  • Resolving problems or complaints made by residents of assisted living or long term care facilities
  • Stepping in if you are moved or released from a facility without proper notice or cause
  • Looking into possible cases of physical, verbal or emotional abuse

State Long Term Care Ombudsman:
Jerry Sorensen
Office on Aging/DPHHS
PO Box 4210
Helena, MT 59604-4210
(406) 444-7785; 800-332-2272

To locate your regional Ombudsman:
800-551-3191

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