Social Security at 80

by Mickie Douglas

Social Security has provided critical financial help to people of all ages for the last 80 years, and despite our age, we’re far from retiring! As the Social Security program celebrates its historic birthday this August, we’re reflecting on our diverse history, our current strengths, and ways we can continue to improve our services to you.

On August 14, 1935, President Franklin D. Roosevelt signed the Social Security Act into law. In doing so, he promised the law would protect “the average citizen and his family against the loss of a job and against poverty-ridden old age.” Today, we continue to provide financial security for our country’s most vulnerable citizens. In fact, Social Security provides world-class service to millions of people every day — online, on the phone, and in our network of field offices across the country.

As we celebrate 80 years, we’re proud to present our “Celebrating the Past and Building the Future”
anniversary website. There, you can read 80 interesting facts about an agency that touches everyone’s life at some point or another. For example, did you know the original name of the Social Security Act was the Economic Security Act?

The anniversary website also includes a timeline of our history. It begins with the signing of the Act
in 1935 and ends with this year’s announcement of Vision 2025, our bold vision that will guide the agency as we work to meet the future customer service needs of the public. A memorable spot on
the timeline is November 2, 2000, the date when we started taking retirement claims online.

Since our agency’s beginning, we’ve relied on our passionate and hard-working employees to face challenges and provide exceptional service. Throughout the 80 days leading up to our anniversary, we’ve been posting employee testimonials that answer the question, “Why do you serve?” We also invited you to share your story with us. You can tell us how Social Security has made a difference in your life and/or the lives of your family and friends. We would love to hear from you, the people we serve every day.

When the Social Security program started 80 years ago, our goal was to provide an economic lifeline for people in need. Today, Social Security continues to protect millions of people. Join us in commemorating this significant milestone. Visit www.socialsecurity.gov/80thanniversary.

Social Security also recently launched its new blog, Social Security Matters. This is our new location for engaging with you by answering questions and concerns in a more sharable and interactive way. This is where you’ll see the latest Social Security news, like added features to my Social Security, helpful tips about retirement and other benefits, and much more.

Think of the blog as a dashboard for the latest news and updates that affect retirement, survivors
and disability benefits, veterans, the chronically ill, and anyone entitled to our broad range of services. We already communicate with you using Facebook and Twitter. This new blog is a meaningful
enhancement to our social media outreach. Social Security Matters is easy-to-navigate and userfriendly
— tags categorize the topics you care about into organized sections. This way you will always find the answers you are looking for.

Social Security Matters allows us to speak to a broad audience in articles that explain how our programs and services affect you. And the blog lets you provide meaningful feedback that can help us serve the public more effectively. The blog will also be a platform for interviews with experts and a way to spotlight the important work we do.

You know how much we matter to our beneficiaries. We’d like you to share that news. Social Security Matters lets you share our posts on social media with a click of a button. Additionally, you can subscribe to our blog and get Social Security news as it happens. Simply select the blue button
titled “Get blog updates.”

You matter to us, and with Social Security Matters, we think of you with every new post. Our comment
section allows you to voice your thoughts and ask questions of us to address. The conversation is
growing every day. No matter what, we want to know that we are doing our absolute best to serve
you, and a big part of that is listening to what you have to say. Come see what matters to you at blog.socialsecurity.gov.

Mickie Douglas is a public affairs specialist for the regional Social Security Administration office in Salt Lake City. That region includes Montana.

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